Shipping policy

At SHOPPOSTMALONES, we understand the importance of timely delivery and are committed to ensuring your order reaches you promptly and efficiently. Below is an overview of our shipping process.

Fast and Free Shipping

We pride ourselves on delivering exceptional service and value. Orders over $79.90 qualify for free shipping to over 200 countries worldwide, ensuring that customers everywhere can enjoy our products conveniently.

Shipping Times

Delivery times depend on your location and the shipping method. Below are the estimated shipping times for our Insured International Shipping Courier:

  • United States: 8–25 business days
  • Canada, Europe: 8–25 business days
  • Australia, New Zealand: 8–25 business days
  • East Asia: 8–25 business days
  • Southeast Asia: 8–25 business days
  • Middle East: 10–25 business days
  • Mexico, Central America, South America: 10–25 business days

Tracking Your Order

All orders include tracking information. Once your order has been processed (within 1–3 business days), you will receive an email with a tracking number. You can monitor your shipment via our tracking page or directly at 17track by entering your tracking number.

Package Delivery

If your tracking information shows that your package has been delivered but you have not received it, please check with neighbors or property managers to confirm whether it was delivered to an alternative location. Should you suspect a delivery issue, contact us at service@shoppostmalones.com, and we’ll assist you in resolving the matter.

Order Modifications and Address Changes

We understand that changes may arise. If you need to update your order or shipping address, please contact our customer support team as soon as possible. While we strive to accommodate such requests, changes may not be feasible once the order has been processed for shipping.

Duty Fees

All orders are shipped duty-paid worldwide. Should you receive an import duty bill, please forward it to us, and we will cover the charges.

Questions or Concerns?

For any questions or concerns regarding your order or the shipping process, please don’t hesitate to contact us at service@shoppostmalones.com. Our dedicated team is here to ensure a smooth and exceptional shopping experience.