FAQs

Frequently Asked Questions

Welcome to SHOPPOSTMALONES! We’ve compiled answers to some of the most commonly asked questions to assist you with your shopping experience.

How do I place an order?

Placing an order is easy and secure. Simply browse our website, select your desired items, and add them to your cart. When you’re ready to checkout, follow the on-screen instructions to complete your purchase.

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, and American Express. During checkout, select your preferred payment method and securely provide the required details.

Can I track my order?

Yes. Once your order has been shipped, you will receive a confirmation email containing tracking details. Use this information to monitor the delivery status of your package.

How long will it take to receive my order?

Delivery times depend on your location and the selected shipping method. Estimated delivery times will be displayed during checkout before you complete your purchase.

What is your return policy?

We strive to ensure you are satisfied with your purchase. If you wish to return or exchange an item, you may do so within 30 days of receipt. For additional information, please refer to our Returns Policy.

Do you offer international shipping?

Yes, we provide international shipping to numerous countries worldwide. During checkout, enter your address to confirm delivery availability, shipping costs, and estimated delivery times.

How can I contact customer support?

Our customer support team is ready to assist you. You can reach us via email at service@shoppostmalones.com or by using the contact form on our website. We aim to respond to all inquiries promptly.

Can I cancel or modify my order?

Orders may be canceled or modified within 24 hours of placement. If you need to make changes, please contact us as soon as possible.

Do I need to pay customs fees for my order?

All orders are shipped duty-paid worldwide. Should you receive an import duty invoice, kindly forward it to us, and we will address it on your behalf.

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, click the “Unsubscribe” link located at the bottom of any email newsletter you receive from us.

If you have additional questions or require further assistance, feel free to contact us at service@shoppostmalones.com. We’re here to ensure your shopping experience is seamless and enjoyable.